[THESE TERMS AND CONDITIONS ONLY APPLY TO BUSINESS CUSTOMERS. IF YOU ARE A CONSUMER, WITHIN THE MEANING FOUND IN THE CONSUMER RIGHTS ACT 2015, PLEASE REFER TO THE TERMS AND CONDITIONS TITLED “BUSINESS TO CONSUMER TERMS AND CONDITIONS OF SALE” FOUND AT THE END OF THIS DOCUMENT]

BUSINESS TO BUSINESS TERMS AND CONDITIONS OF SALE

BACKGROUND

These Terms and Conditions explain the basis under which the Service Provider will provide the Services to the Customer for the price described at clause 5.

The Customer should read these Terms and Conditions carefully to make sure that it understands what is agreed.

1. DEFINITIONS

In these Terms and Conditions, the following words and phrases have the following meanings:

‘Customer’	the person or company buying the Services
‘Confirmation of Acceptance’	the Service Provider’s email confirmation that the Customer’s order has been accepted and a binding agreement has been formed for the supply of the Services
‘Equipment’	the Customer’s solar and related equipment including, but not limited to, battery, inverter and solar panels
‘Parties’	the Customer and the Service Provider
‘Party’	either one of the Customer or the Service Provider
‘SaaS	the Software as a Service known as Maximisemy.energy
‘Service Provider’	the person or company selling the Services; contact details at the end of these Terms and Conditions
‘Services’	the services that the Customer is purchasing
‘Terms and Conditions’	this document detailing the rights and responsibilities of the Parties

• ERVICES

• The Service Provider is under a legal duty to supply the Services using reasonable care and skill.

• The Services will be performed so far as reasonably practicable, at such time or times as the Service Provider shall decide. Any times, dates or periods given by the Service Provider for provision of the Services are estimates only. The Service Provider will make reasonable efforts to comply with any such time estimates, and will perform the Services within a reasonable time. However, time is not of the essence in respect of the Service Provider’s performance of the Services.

• ORDERING

• By ordering Services from the Service Provider, the Customer makes an offer to buy the Services for the price given by the Service Provider. There is no binding contract between the Parties at the time when the order is made.

• The Service Provider will contact the Customer by email to confirm the order. This Confirmation of Acceptance is the Service Provider’s acceptance of the order made by the Customer. When the Confirmation of Acceptance is received, there will be a binding contract between the Parties in accordance with these Terms and Conditions. The binding contract will only be for the Services that are included in the Confirmation of Acceptance.

• Upon completion of the Trial, unless cancelled in accordance with clause 8, the Customer will enter into an automatically-renewing subscription with the Service Provider for the Services and will pay the subscription fee (the ‘Fee’) to the Service Provider in accordance with any payment terms set by the Service Provider.

• The Fee will entitle the Customer to usage of the SaaS for a period of 30 days (the ‘Subscription Period’).

• The Service Provider will set the Fee based on the Customer’s projected savings from using the SaaS, calculated against the Customer making no adjustments to its Equipment and based on 99.99% uptime. While the Service Provider will use reasonable endeavours to ensure that its projections are reasonably accurate, there are many circumstances including, but not limited to:

1. malfunctioning Equipment;
2. weather conditions;
3. maintenance, or lack thereof, of the Equipment; and
4. Customer spend profile (such as usage of EVs, time of day of electricity usage, inaccuracy of energy tariff or Equipment information provided by the Customer, or Customer intervention with inverter settings),

which will affect the accuracy of any projection and any such projections are not binding on the Service Provider and may not reflect the actual savings achieved by a Customer.

• The Fee bandings may change at any time without notice to the Customer but the Service Provider will inform the Customer as soon as reasonably possible if its Fee is going to change.

• After a period of 365 days using the SaaS, the Service Provider will adjust the Fee based on the actual data and savings achieved by the Customer. The Fee may increase or decrease accordingly and the Customer will be informed of any change as soon as reasonably possible.

• The Customer will be charged in advance on the first day of paid provision of the Services and the Fee will cover the Subscription Period.

• The Customer will be charged the Fee for a new Subscription Period at the end of each Subscription Period unless the Customer cancels the agreement in accordance with clause 8.

• The Customer must make payments in accordance with any payment terms set by the Service Provider. VAT will be charged at the rate prevailing at the time that payment is due.

• Without prejudice to any other legal right or remedy:

• if any agreed payment is not received by the Service Provider by the due date, it can charge interest on the outstanding sum or sums. Interest will be charged at 4% per annum above the Bank of England base rate, accruing daily from the due date until payment is made;
  • if any agreed payment is not received by the Service Provider by the due date, the Service Provider is entitled to suspend the performance of any Services until the outstanding payments are made; and
  • the Customer will not refuse to pay any amount which is owed to the Service Provider where there is only a minor or inconsequential defect or error in the performance of the Services.

• USING THE SAAS

• remotely manage and control the Equipment, including inverter and battery;
  • drain the Customer’s solar battery;
  • collect data from the Customer, including, but not limited to, details of the Equipment and the Customer’s energy suppliers.

• While the Service Provider will use reasonable endeavours to ensure that the SaaS is safe for the Customer to use, accessing or using the SaaS or its content in any way is done entirely at the Customer’s own risk. The Customer will be responsible for any loss or damage to any computer, device, software, systems or data resulting directly or indirectly from the use or inability to use the SaaS. 

• The Service Provider will use reasonable endeavours to ensure 99% uptime of the Services but, due to circumstances beyond its control, may not be able to and are under no obligation to provide uninterrupted access to the SaaS. The Service Provider reserves the right to restrict the Customer’s access to the SaaS at any time in the event of any breach of these Terms and Conditions.

• The Service Provider does not guarantee that the SaaS will be free of errors, bugs, worms, trojans or viruses or otherwise make any representations as to the quality or accuracy or completeness of the content available on the SaaS. The Customer is responsible for maintaining appropriate software on its computer or device to protect it from any such errors, bugs, worms, trojans or viruses.

• To the fullest extent permissible by law, the Service Provider excludes any and all liability to the Customer resulting from the Customer’s use of the SaaS or connected to these Terms and Conditions. This exclusion includes but is not limited to any type of damages, loss of data, income or profit or loss or damage to property belonging to the Customer or third parties arising from the use of the SaaS.

• Nothing in these Terms and Conditions is intended to limit the Service Provider’s liability to the Customer for death or personal injury resulting from the Service Provider’s negligence or that of its employees or agents.

• CUSTOMER’S RESPONSIBILITIES

• providing true and accurate information to the Service Provider regarding the Equipment or any other information requested by the Service Provider;
  • responding promptly and properly to any correspondence, request, query or communication from or on behalf of the Service Provider;
  • promptly providing any information, documentation, instruction, support or other assistance as the Service Provider reasonably requires;
  • providing a working and suitable internet connection at all times; and
  • paying any and all sums due on time.

• If the Customer does not comply fully and properly with its responsibilities under this clause, the Service Provider may, without prejudice to its legal rights:

• charge the Customer for any costs or expenses thereby reasonably incurred; or
  • suspend the provision of the Services until such time as the Customer complies, so far as reasonably practicable, with its responsibilities under these Terms and Conditions.

The Customer may cancel a subscription at any time. In the event of cancellation, no refunds will be provided for any Fees already paid by the Customer and the SaaS will remain live and available to the Customer until the end of the Subscription Period.

The Service Provider can, at its absolute discretion, choose to retain or instruct sub-contractors to carry out the Services in whole or part.

Nothing in these Terms and Conditions is intended to or does imply any partnership, fiduciary relationship, joint venture, agency or any other relationship between the Parties, save as provided for in these Terms and Conditions.

1. LIABILITY AND INDEMNITY

1. 6.1. The Service Provider accepts no liability for any losses directly or indirectly caused by:

1. Subject to the rest of this clause, the Service Provider’s total liability to the Customer will not, in any circumstances, exceed the total amount of the Fee payable by the Customer.

1. In the event that the Customer or its servants or agents breach these Terms and Conditions, or are negligent in their actions, the Customer will, to the fullest extent permitted by law, indemnify the Service Provider against any liability, loss, claim, damage, or expense suffered by the Service Provider as a result.

1. SEVERANCE

If any of the provisions of these Terms and Conditions are unlawful, invalid or otherwise unenforceable, they will be severed from the remainder. The Terms and Conditions which are left will remain valid and enforceable.

1. THIRD PARTIES

For the purposes of the Contracts (Rights of Third Parties) Act 1999, these Terms and Conditions are not intended to and do not confer any rights on any person who is not a Party. Any person who is not a Party does not have the right to enforce any provision of these Terms and Conditions.

1. CIRCUMSTANCES BEYOND THE CONTROL OF THE PARTIES

1. 17.1           The Service Provider shall not be liable for any delay or failure to perform any term or part of these Terms and Conditions due to circumstances beyond the reasonable control of the Service Provider. Such circumstances include, but are not limited to, industrial action, lock out, trade dispute, power failure, internet outage, fire, pandemic or epidemic, natural disaster or outbreak of war. As soon as is reasonably possible after the discovery of such circumstances, the Service Provider will notify the Customer in writing of any anticipated or existing delay or failure in performance.

1. ENTIRE AGREEMENT

These Terms and Conditions and the Confirmation of Acceptance taken together are the entire agreement between the Service Provider and the Customer and supersede any and all prior terms, conditions, warranties or representations to the fullest extent permitted by law.

1. WAIVER

Any failure or delay by the Service Provider in using rights or powers provided by these Terms and Conditions shall not constitute a waiver of the whole or any part of these Terms and Conditions. The partial or sole use of any rights or powers provided by these Terms and Conditions shall not prevent any additional use of the same rights or powers. The rights, powers and remedies in these Terms and Conditions are additional to the rights of the Parties provided by law.

These Terms and Conditions shall be governed by and construed in accordance with English law and the courts of England and Wales will have exclusive jurisdiction in relation to them.

In the event of a complaint of any nature the Service Provider can be contacted using the details below.

The Service Provider is maximisemy.energy, a trading name of Green Power Solutions Ltd of Lowin House, Tregolls Road, Truro, Cornwall, TR1 2NA and can be contacted at 01209 707392 or hello@maximisemy.energy. In circumstances where the Customer is required to contact the Service Provider in writing, it can write to the Service Provider at Lowin House, Tregolls Road, Truro, Cornwall, TR1 2NA; or email them at hello@maximisemy.energy.

[THESE TERMS AND CONDITIONS ONLY APPLY TO CONSUMERS WITHIN THE MEANING FOUND IN THE CONSUMER RIGHTS ACT 2015. IF YOU ARE A BUSINESS, PLEASE REFER TO THE TERMS AND CONDITIONS TITLED “BUSINESS TO BUSINESS TERMS AND CONDITIONS OF SALE” FOUND AT THE BEGINNING OF THIS DOCUMENT]

BUSINESS TO CONSUMER TERMS AND CONDITIONS OF SALE

BACKGROUND

These Terms and Conditions explain the basis under which the Service Provider will provide the Services to the Customer for the price described at clause 4.

The Customer should read these Terms and Conditions carefully to make sure that they understand what is agreed.

1. DEFINITIONS

In these Terms and Conditions, the following words and phrases have the following meanings:

‘Customer’	the person or company buying the Services
‘Confirmation of Acceptance’	the Service Provider’s email confirmation that the Customer’s order has been accepted and a binding agreement has been formed for the supply of the Services
‘Equipment’	the Customer’s solar and related equipment including, but not limited to, battery, inverter and solar panels
‘Parties’	the Customer and the Service Provider
‘Party’	either one of the Customer or the Service Provider
‘SaaS	the Software as a Service known as maximisemy.energy
‘Service Provider’	the person or company selling the Services; contact details at the end of these Terms and Conditions
‘Services’	the services that the Customer is purchasing
‘Terms and Conditions’	this document detailing the rights and responsibilities of the Parties

• SERVICES

• The Service Provider is under a legal duty to supply the Services using reasonable care and skill.

• The Services will be performed so far as reasonably practicable, at such time or times as the Service Provider shall decide. Any times, dates or periods given by the Service Provider for provision of the Services are estimates only. The Service Provider will make reasonable efforts to comply with any such time estimates, and will perform the Services within a reasonable time. However, time is not of the essence in respect of the Service Provider’s performance of the Services.

• ORDERING

• By ordering Services from the Service Provider, the Customer makes an offer to buy the Services for the price given by the Service Provider. There is no binding contract between the Parties at the time when the order is made.

• The Service Provider will contact the Customer by email to confirm the order. This Confirmation of Acceptance is the Service Provider’s acceptance of the order made by the Customer. When the Confirmation of Acceptance is received, there will be a binding contract between the Parties in accordance with these Terms and Conditions. The binding contract will only be for the Services that are included in the Confirmation of Acceptance.

• NO-OBLIGATION TRIAL

• The Service Provider agrees to provide the Customer with a 60-day, no-obligation trial (the ‘Trial’) at no charge.

• A Customer, including its affiliates, associates or anyone located at the Customer’s address, may only use the Trial once in a 36-month period.

• Upon completion of the Trial, the Service Provider will charge the Customer in accordance with the payment terms set by the Service Provider.

• PRICE AND PAYMENT

• Upon completion of the Trial, unless cancelled by the Customer under clause 8, the Customer will enter into an automatically-renewing subscription with the Service Provider for the Services and will pay the subscription fee (the ‘Fee’) to the Service Provider in accordance with any payment terms set by the Service Provider.

• The Fee will entitle the Customer to usage of the SaaS for a period of 30 days (the ‘Subscription Period’).

• The Service Provider will set the Fee based on the Customer’s projected savings from using the SaaS, calculated against the Customer making no adjustments to its Equipment and based on 99.99% uptime. While the Service Provider will use reasonable endeavours to ensure that its projections are reasonably accurate, there are many circumstances including, but not limited to:

• malfunctioning Equipment;
• weather conditions;
• maintenance, or lack thereof, of the Equipment; and
• Customer spend profile (such as usage of EVs, time of day of electricity usage, inaccuracy of energy tariff or Equipment information provided by the Customer, or Customer intervention with inverter settings),

which will affect the accuracy of any projection and any such projections are not binding on the Service Provider and may not reflect the actual savings achieved by a Customer.

• The Fee bandings may change at any time without notice to the Customer but the Service Provider will inform the Customer as soon as reasonably possible if its Fee is going to change.

• After a period of 365 days using the SaaS, the Service Provider will adjust the Fee based on the actual data and savings achieved by the Customer. The Fee may increase or decrease accordingly and the Customer will be informed of any change as soon as reasonably possible.

• The Customer will be charged in advance on the first day of paid provision of the Services and the Fee will cover the Subscription Period.

• The Customer will be charged the Fee for a new Subscription Period at the end of each Subscription Period unless the Customer cancels the agreement in accordance with clause 8.

• The Customer must make payments in accordance with any schedule agreed with the Service Provider. VAT will be charged at the rate prevailing at the time that payment is due.

• Without prejudice to any other legal right or remedy:

• if any agreed payment is not received by the Service Provider by the due date, they can charge interest on the outstanding sum or sums. Interest will be charged at 4% per annum above the Bank of England base rate, accruing daily from the due date until payment is made;
  • if the amounts not paid to the Service Provider when due total 10% or more of the total value of the Services, the Service Provider is entitled to suspend the performance of any remaining Services until the outstanding payments are made; and
  • the Customer will not refuse to pay any amount which is owed to the Service Provider where there is only a minor or inconsequential defect or error in the performance of the Services.

• USING THE SAAS

• The SaaS will allow the Service Provider to control the Equipment and the Customer agrees to grant the Service Provider full control of the Equipment, and permits the Service Provider, at the Service Provider’s complete discretion, to:

• remotely manage and control the Equipment, including inverter and battery;
  • drain the Customer’s solar battery;
  • collect data from the Customer, including, but not limited to, details of the Equipment and the Customer’s energy suppliers.

• While the Service Provider will use reasonable endeavours to ensure that the SaaS is safe for the Customer to use, accessing or using the SaaS or its content in any way is done entirely at the Customer’s own risk. The Customer will be responsible for any loss or damage to any computer, device, software, systems or data resulting directly or indirectly from the use or inability to use the SaaS. 

• The Service Provider will use reasonable endeavours to ensure 99% uptime of the Services but, due to circumstances beyond its control, may not be able to and are under no obligation to provide uninterrupted access to the SaaS. The Service Provider reserves the right to restrict the Customer’s access to the SaaS at any time in the event of any breach of these Terms and Conditions.

• The Service Provider does not guarantee that the SaaS will be free of errors, bugs, worms, trojans or viruses or otherwise make any representations as to the quality or accuracy or completeness of the content available on the SaaS. The Customer is responsible for maintaining appropriate software on its computer or device to protect it from any such errors, bugs, worms, trojans or viruses.

• To the fullest extent permissible by law, the Service Provider excludes any and all liability to the Customer resulting from the Customer’s use of the SaaS or connected to these Terms and Conditions. This exclusion includes but is not limited to any type of damages, loss of data, income or profit or loss or damage to property belonging to the Customer or third parties arising from the use of the SaaS.

• Nothing in these Terms and Conditions is intended to limit the Service Provider’s liability to the Customer for death or personal injury resulting from the Service Provider’s negligence or that of its employees or agents.

• CUSTOMER’S RESPONSIBILITIES

• The Customer confirms that the Equipment has been installed by a qualified, certified electrician, and is fit for purpose. The Customer confirms that it holds up-to-date and valid certification for the Equipment in order that the Service Provider may provide the Service, which may include, but not be limited to:

• MCS;
  • G59/98 notification;
  • G99 approved application.

• The Customer must co-operate fully with the Service Provider in the performance of the Services. Co-operation shall include, but is not limited to:

• providing true and accurate information to the Service Provider regarding the Equipment or any other information requested by the Service Provider;
  • responding promptly and properly to any correspondence, request, query or communication from or on behalf of the Service Provider;
  • promptly providing any information, documentation, instruction, support or other assistance as the Service Provider reasonably requires;
  • providing a working and suitable internet connection at all times; and
  • paying any and all sums due on time.

• If the Customer does not comply fully and properly with its responsibilities under this clause, the Service Provider may, without prejudice to its legal rights:

• charge the Customer for any costs or expenses thereby reasonably incurred; or
  • suspend the provision of the Services until such time as the Customer complies, so far as reasonably practicable, with its responsibilities under these Terms and Conditions.

• The Customer accepts all responsibility and liability in relation to any information given by it to the Service Provider. The Customer waives all and any claims it may have now or in future against the Service Provider directly or indirectly related to information it has provided to the Service Provider.

• Except as otherwise provided in these Terms and Conditions the Service Provider owns or is the authorised licensee of all rights in the intellectual property in the SaaS.

• The Customer agrees that it will not:

• breach any of the Service Provider’s rights in its intellectual property; or
  • use or seek to use any information, whether or not proprietary or whether or not expressly marked confidential, gained in the course of its dealings with the Service Provider without the prior written consent of the Service Provider.

• Any intellectual property developed or created during the Customer’s usage of the SaaS vests in the Service Provider immediately upon creation and the Customer assigns all right, title and interest in such intellectual property to the Service Provider.

• The Customer is not permitted to alter, modify, copy or interfere with the SaaS in any way. The SaaS and any intellectual property in the SaaS remains the property of the Service Provider at all times.

• RIGHT TO CANCEL

• To exercise the right to cancel, the Customer must inform the Service Provider, using the contact details provided below, of the decision to cancel by a clear statement (such as a letter or email).

• After the cancellation period, the Customer may cancel a subscription at any time. In the event of cancellation, no refunds will be provided for any Fees already paid by the Customer and the SaaS will remain live and available to the Customer until the end of the Subscription Period.

• EFFECTS OF CANCELLATION

• The Service Provider will make the reimbursement without undue delay, and not later than 14 days after the day on which the Service Provider is informed about the Customer’s decision to cancel.

• The Service Provider will make the reimbursement using the same means of payment as the Customer used for the initial transaction, unless the Customer has expressly agreed otherwise; in any event, the Customer will not incur any fees as a result of the reimbursement.

1. SUB-CONTRACTORS

The Service Provider can, at its absolute discretion, choose to retain or instruct sub-contractors to carry out the Services in whole or part.

1. AGENCY OR PARTNERSHIP

Nothing in these Terms and Conditions is intended to or does imply any partnership, fiduciary relationship, joint venture, agency or any other relationship between the Parties, save as provided for in these Terms and Conditions.

1. LIABILITY AND INDEMNITY

1. The Service Provider will have control over the Customer’s Equipment, as set out in clause 6.1. The Service Provider accepts no liability for any losses directly or indirectly caused by:

1. outages caused directly or indirectly by National Grid;
   1. outages caused directly or indirectly by the Service Provider using reasonable endeavours to provide the Services;
   1. damage to any part of the Equipment as a result of using the SaaS.

1. Nothing in these Terms and Conditions seeks to limit the liability of the Service Provider for fraudulent acts or omissions, death or personal injury caused in connection with the provision of the Services, whether arising in contract, negligence, tort, breach of statutory duty or otherwise.

1. Neither Party shall be liable to the other whether in contract, negligence, tort, breach of statutory duty or otherwise for any loss or damage sustained by the other Party indirectly or consequentially and including but not limited to economic loss or loss of profits, goodwill or business in general.

1. Subject to the rest of this clause, the Service Provider’s total liability to the Customer will not, in any circumstances, exceed the total amount of the price payable by the Customer.

1. In the event that the Customer or their servants or agents breach these Terms and Conditions, or are negligent in their actions, the Customer will, to the fullest extent permitted by law, indemnify the Service Provider against any liability, loss, claim, damage, or expense suffered by the Service Provider as a result.

1. PROPERTY AND INTELLECTUAL PROPERTY

1. Any property or intellectual property rights in any material owned by the Service Provider shall belong to the Service Provider and the Customer shall not cause or permit anything to endanger those rights or title, or permit, assist or encourage others to do so.

1. This clause is subject to the right of the Parties to use any such material so far as is reasonably required to carry out the agreed Services.

1. The Customer warrants that any material, whether comprising documents, data, records or any other materials, that it provides to the Service Provider does not infringe the intellectual property rights of any non-Party. The Customer agrees to indemnify the Service Provider against any loss, damage, cost, expense or claim of any kind that may arise as a result of such an infringement.

1. CONFIDENTIALITY

1. The Parties will use their best endeavours to keep confidential any confidential information relating to the other Party that is provided or otherwise accessed in the performance of the Services. Neither Party shall disclose any confidential information without the consent of the other Party, except to comply with an order of a court of competent jurisdiction or if required in connection with legal proceedings relating to these Terms and Conditions.

1. The Parties’ obligations under this clause shall continue after the termination or completion of the Services unless or until the information concerned becomes public knowledge or is otherwise in the public domain through no fault of the Party bound to keep it confidential under this clause.

1. AMENDMENT AND TRANSFER OF RIGHTS

1. These Terms and Conditions may be amended by the Service Provider at any time and the Customer will be provided with the amended Terms and Conditions as soon as reasonably possible.

1. The Service Provider is permitted to assign or transfer any rights or obligations under these Terms and Conditions, or subcontract the same for performance to a third party. The Customer is not permitted to assign or transfer any rights or obligations under these Terms and Conditions without the prior written permission of the Service Provider.

1. SEVERANCE

If any of the provisions of these Terms and Conditions are unlawful, invalid or otherwise unenforceable, they will be severed from the remainder. The Terms and Conditions which are left will remain valid and enforceable.

1. THIRD PARTIES

For the purposes of the Contracts (Rights of Third Parties) Act 1999, these Terms and Conditions are not intended to and do not confer any rights on any person who is not a Party. Any person who is not a Party does not have the right to enforce any provision of these Terms and Conditions.

1. CIRCUMSTANCES BEYOND THE CONTROL OF THE PARTIES

1. Neither Party shall be liable for any delay or failure to do anything under these terms and conditions due to circumstances beyond the reasonable control of that Party. Such circumstances include, but are not limited to, industrial action, lock out, trade dispute, power failure, internet outage, fire, pandemic or epidemic, natural disaster or outbreak of war. As soon as is reasonably possible after the discovery of such circumstances, the affected Party must notify the other Party in writing of any anticipated or existing delay or failure in performance.

1. giving 14 days’ notice in writing to the other. All money owing under these Terms and Conditions before the circumstances arose shall be paid immediately.

• ENTIRE AGREEMENT

These Terms and Conditions and the Confirmation of Acceptance taken together are the entire agreement between the Service Provider and the Customer and supersede any and all prior terms, conditions, warranties or representations to the fullest extent permitted by law.

• WAIVER

Any failure or delay by the Service Provider in using rights or powers provided by these Terms and Conditions shall not constitute a waiver of the whole or any part of these Terms and Conditions. The partial or sole use of any rights or powers provided by these Terms and Conditions shall not prevent any additional use of the same rights or powers. The rights, powers and remedies in these Terms and Conditions are additional to the rights of the Parties provided by law.

• GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with English law and the courts of England and Wales will have exclusive jurisdiction in relation to them.

• COMPLAINTS

In the event of a complaint of any nature the Service Provider can be contacted using the details below.

• CONTACT DETAILS

The Service Provider is maximisemy.energy, a trading name of Green Power Solutions Ltd of Lowin House, Tregolls Road, Truro, Cornwall, TR1 2NA  and can be contacted at 01209 707392 or hello@maximisemy.energy. In circumstances where the Customer is required to contact the Service Provider in writing, they can email them at hello@maximisemy.energy.